FAQ – CorrLinks

CorrLinks frequently asked questions

Is there a direct link to an inmate?

No, there is no direct link to an inmate, Corrlinks is a highly restricted server that screen thoroughly as you communicate with an inmate through Corrlinks. 

How to inmates pay for sending the email?

Inmates get paid inside the prison by working and conducting different activities, or they require help in terms of money by their friends and relatives outside. People can send inmates money by using the service provider called Jpay

How do I sign up for Corrlinks?

It is effortless, you have to open the Corrlinks log on the website and register your information for the email address. 

How will I receive an email?

On your private email address, you will receive an email from the Corrlinks administrator to make an account on the Corrlinks log on the website. You would have to approve the request of receiving the email and hence proceed forward.

What if I forget my password on Corrlinks?

Corrlinks will not be able to assist you with this personally, but their system will allow you to reset your password.

Does Corrlinks also have a mobile app?

Yes, Corrlinks have a mobile app for android and apple. 

Can all inmate use Corrlinks log in email account?

No, only the federal bureau of prison inmates can use the Corrlinks account. 

How do I approve communication with federal Inmates?

If you are using Corrlinks from outside, and an inmate sends you an email. On your private email address, you will receive an email from the Corrlinks administrator to make an account on the Corrlinks log on the website. You would have to approve the request of receiving the email and hence proceed forward. For additional official information, you can check the official FAQs of the Corrlinks log on the website. 

Is there a word limit for sending an email message to federal Inmates on Corrlinks?

Our message may be a maximum of 13,000 characters.

Is there an audio-video connection on Corrlinks?

Yes, full-color video visits with audio are available. However, not every prison has this option. It is available at many facilities now, and more will likely follow.

Can I also make a phone call on Corrlinks?

Yes, ‘full-color video visits with audio are available. However, not every prison has this option. It is available at many facilities now, and more will likely follow.

Can I send images to an inmate on Corrlinks?

No. Currently, you are not able to send images to inmates using Corrlinks. However, some Prisons will be introducing this feature later this year!