CorrLinks is a fee-based email system primarily used by inmates in federal and some state correctional facilities to communicate with the outside world. It’s closely monitored and lacks internet access. Registration requires approval, and messages can be delayed due to security screenings.

For those using the system at federal facilities, there is generally no charge for sending messages. However, state DOC facilities, such as those in Iowa, Massachusetts, Nevada, Rhode Island, and Wisconsin, along with certain county facilities and the US Navy Brig, do impose a fee per message based on rates approved by the respective agency.

The service also offers a mobile app for easier communication management, although it maintains the same functionality and monitoring restrictions as the web-based system. This setup aims to keep inmates connected with their friends and family, providing support while adhering to strict security measures.

Understanding CorrLinks Messaging Fees: Federal and State DOC Charges

CorrLinks is a communication system used by inmates in U.S. federal and state correctional facilities, allowing them to send and receive electronic messages. In federal prisons, CorrLinks operates under the TRULINCS system, and inmates are charged $0.05 per minute for its use. Sending a message can cost up to $0.30. Messages can also be printed for $0.15 per page. State DOC facilities might have different fees; for example, in Wisconsin, inmates pay $0.15 per message after their first three free messages each week. These fees are designed to cover the operational costs of the system, which includes strict monitoring and security measures to ensure communication remains within regulatory compliance.


Step-by-Step Guide to CorrLinks Login

Here’s a detailed step-by-step guide on how to log in to CorrLinks:

  1. Open Your Browser: Start by opening your preferred web browser on your computer or device.
  2. Go to the CorrLinks Website: Navigate to the official CorrLinks website by typing in your browser’s address bar.
  3. Find the Login Section: Once the CorrLinks homepage loads, locate the login section which is typically at the center or top right of the page.
  4. Enter Your Email Address: In the login form, enter the email address that you registered with CorrLinks.
  5. Enter Your Password: Type your password into the password field. Make sure you enter it correctly to avoid errors.
  6. Click Login: After entering your credentials, click on the ‘Login’ button to access your account.
  7. Password Issues: If you have forgotten your password, click on the ‘Forgot Your Password?’ link located near the login area. You will be prompted to enter your email address to receive password reset instructions.
  8. Complete Two-Factor Authentication (If Applicable): If your account has two-factor authentication enabled, you’ll need to complete this step by entering the code sent to your email or phone.
  9. Access Your Account: Once logged in, you can access your inbox, send messages, manage your contacts, and utilize other features provided by CorrLinks.
  10. Log Out: After finishing your session, it’s a good security practice to log out of your account, especially if you are using a shared or public computer.

For any issues during the login process, such as not receiving the password reset email or encountering errors with two-factor authentication, it’s recommended to check the FAQ or contact CorrLinks customer support directly.

Troubleshooting Common CorrLinks Account Login Issues

Resolving Login and Password Problems

  • Forgotten Password: If you’ve forgotten your password, use the password reset link on the CorrLinks login page. You’ll need access to the email account you registered with to receive the reset instructions. This ensures that you can securely regain access to your account without complications.
  • Login Issues: Make sure your login details are correct. Typos and case-sensitive errors can prevent you from logging in.

Handling Email Verification Issues

  • Verification Email Not Received: If you haven’t received your verification email after signing up or resetting your password, check your spam or junk folder. To prevent future emails from being misdirected, add ‘[email protected]’ to your email contact list.

Dealing with Account Access Challenges

  • Account Blocked or Unable to Add Inmates: If your account is blocked or if you’re experiencing difficulties adding inmate contacts, verify that you are not using an email address already associated with another CorrLinks account. For persistent issues, contact CorrLinks customer support through their online support portal for assistance.

Understanding Message Delivery Delays

  • Message Delivery: Be aware that message delivery can be delayed. CorrLinks messages are monitored and controlled by the correctional facility, which means delivery times can vary and are not guaranteed.

Monitoring of Messages

  • Communication Monitoring: All communications through CorrLinks are subject to monitoring by the correctional facility. It’s important to communicate responsibly, keeping in mind that your messages are being reviewed for security and safety purposes.

By addressing these common difficulties proactively and knowing how to solve them, you can enhance your experience using CorrLinks and maintain effective communication with incarcerated loved ones.

Frequently Asked Questions About CorrLinks

Can you send pictures through Corrlinks?

You cannot send pictures through CorrLinks account because of its limited usage, and mainly because of the purpose it was created for.

How much does it cost for an inmate to use Corrlinks?

$0.05 is the per-minute charges to use your CorrLinks account. And if you like to print the messages, it comes at $0.15 per page. 

Can federal inmates have cell phones?

No, the federal inmates cannot have cell phones. If they are to use their CorrLinks account, they must pay to use the computer system. 

Is CorrLinks free for friends and family members of federal inmates?

Yes, CorrLinks is free of cost for the people on the outside. Only the prisoners are required to pay a little amount to use CorrLinks.

Further information is given below